HCI-on-the-Go | Group of 4 | Contribution: Ethnography, Ideation, Storyboard, Interactions, Usability Evaluation

Ride-n-Guide

Facilitating effective communication between ride leaders on group bike rides

Ride-n-Guide is a communication system which enables ride leaders to better communicate with other ride leaders on the ride and pull navigational information from the system. The system enable an always on conference call between the ride leaders. The microphone is mute by defaut and can be switched on when speaking. The GPS directions can be pulled by switching it ON. Two input models viz button-based and gesture-based were designed and evaluated. It was found that users found the button-based system to be better and felt more confident while using it.


Problem Space

On social group rides, ride leaders provide an analog support infrastructure while they’re on the road. These volunteers serve multiple functions: they scout the route, shepherd riders through foreign neighborhoods, and administer emergency health and mechanical aid. These functions require that the leaders space themselves throughout the long train of riders. This helps them to maintain visual and/or auditory contact with the full group, but it strips them of the means to communicate with one another during the ride.

We propose to build a system that will assist leaders in guiding group participants through a safe and enjoyable ride. This system will permit voice communication among leaders at distances outside auditory range through a hands-free interface. The system will take special note of the unique safety concerns of the leaders’ contexts, ensuring that it does not significantly diminish their ability to respond to their environment.


Design Alternatives

We conceptualised 3 design alternatives.

Ride
Push to talk
  • A bone conduction earpiece.
  • A push-to-talk button mounted near the brakes.
  • The button opens a voice channel to all leaders.
Ride
Augmented vision
  • A headpiece permitting partial-FOV A.R.
  • Local & global GPS overlays.
  • Virtual markers for obstacles, points of interest.
  • Handlebar controls: switch views, drop marker.
Ride
Wearable Gestures
  • A wrist-mounted watch with HD screen.
  • Input via hand gesture detection.
  • Local GPS routing with virtual markers.
  • Pairs with smartphone for more detailed view.

Final Design and Prototype

For the final design we combined the pust-to-talk and gesture based alternatives and designed two input variations for our system which creates a universal conference bridge for all ride leaders to communicate with each other

User Evaluation and Findings

Due to IRB constraints, evaluation was conducted on a stationary bike using a Wizard of Oz method and simulated virtual ride. Two input conditions were tested for switching the microphone from Mute to Unmute or accessing GPS information.

The conditions were:

  • Button-based system having two buttons one each for microphone and GPS. Feedback through LED.
  • Gesture-based system with two gestures one each for microphone and GPS. Feedback through vibrations and visual display on the watch.
  • Findings:
    Gesture Condition Button Condition
    • Input success was ambiguous
    • Cognitively overwhelming
    • Hand unable to perform essential tasks
    • Learning gestures more difficult than expected
    • Good tactile feedback
    • Mimics familiar gear shift action
    • Allows manipulation with thumb
    • Users prefer right side, regardless of handedness

Proposed Changes

  • Detachable clip-on buttons which can be put wherever user is most comfortable in using them.
  • Single side bone-conduction headset preferable on the left ear.
  • Visual Output: Using a visual display of GPS information either by mounting the smartphones of the user to the handlebar or attaching an external small screen.

Insights

Firstly, the project helped to understand the user centered design process. The idea behind the project was to follow the process and design and evaluate the system. Failure at any step meant improvement in the overall design. Secondly, the project caters to a very specific user segment and has economic potential. The users have been facing the problem and are open to adopting low cost interventions.